Zoho Desk Chatbot

Reuse your existing faq knowledge base chatbot provides answers accurate and reliable chatbot has the ability to distinguish between faq and active task enabling chatbot to answer faq questions in between a custom conversation.

Zoho desk chatbot.

Custom bot builder from zoho salesiq for marketing automation sales and customer support across e commerce it saas travel startups and more. Free for 2 users. Chatbot is designed for any company looking to design build and deploy custom chatbots for sales marketing and support. Say hello to zia zoho s ai powered assistant now for zoho desk.

It scales to any size and fits many verticals. With zia you can stay on top of every aspect of your customer service effort. Custom chatbots for all your business needs. Ideal number of users.

Zia processes their questions and automatically answers them based on content in your knowledge base. Plan and manage events effortlessly with zia zoho s artificially intelligent bot assistant and focus your team efforts on things that matter. Customers can speak or chat with zia from your website or mobile apps. Chatbot instantly answers faq knowledge base hosted on zoho crm.

Track capture engage with your customers. From sending event invites and updating invitee status to creating a custom group conversation with all invitees to collaborate easily zia handles it all. It pulls up relevant articles from the kb based on keywords in the ticket. Auto suggest from zoho desk helps agents answer tickets a lot faster.

Zoho desk has helped us provide great support availability across multiple channels maintain prompt response times and manage the overall customer experience without breaking a sweat matthew cianfarani coo at cartika inc. Zoho desk is most beneficial to customer focused companies with passionate service teams and a large volume of frequent customer interactions. Set up the zoho desk trigger and make magic happen automatically in chatbot. Mentioning it in a chat would trigger the bot s mention handler to post a message.

Zoho salesiq offers best live chat customer support software for website and visitor tracking. Help desk and e commerce platforms. For instance the opbot takes care of all admin and front desk related questions making it easy for both users and the front desk staff. Agents can just paste the article or the link and hit send.